Overview
This Privacy Policy explains how Kingdom Longevity Labs ("we", "us") collects, uses, and shares information when you use our website and enrollment services. Clinical services are provided by MD Integrations, a licensed telehealth provider network. Protected health information (PHI) you share during intake, consultations, and ongoing care is handled by MD Integrations as the HIPAA covered entity — see our HIPAA Notice of Privacy Practices for details on how PHI is used and disclosed.
Information we collect
- Personal information: name, email, phone number, date of birth, gender, and shipping address.
- Medical information: health history, current medications, symptoms, lab results, and other information provided during your intake or telehealth visits. Medical information is handled by MD Integrations as the covered entity — see our HIPAA Notice for details.
- Payment information: processed securely through Stripe — we do not store your full card number.
- Device & usage data: IP address, browser type, pages viewed, and similar data collected through cookies or comparable technologies.
How we use information
- Connect you with an independent, licensed healthcare provider through MD Integrations for evaluation.
- Process your prescription and payment, and ship medication to your address.
- Communicate with you about your care, order status, billing, and account.
- Provide, maintain, improve, and secure our website and enrollment services.
- Comply with legal, regulatory, and recordkeeping requirements.
Security
We use reasonable administrative, technical, and physical safeguards — including encryption, secure servers, and access controls — designed to protect your information. Medical information is handled in compliance with HIPAA requirements through a HIPAA-compliant patient platform. However, no method of transmission or storage is 100% secure.
Your choices
- Access / correction / deletion: You may request access to, correction of, or deletion of your personal information by contacting us. Certain medical records may be retained as required by law and professional licensing rules, even if you request deletion.
- HIPAA rights: for requests involving your medical record (access, amendment, accounting of disclosures, restrictions), follow the procedures in our HIPAA Notice of Privacy Practices.
- Marketing: You can opt out of marketing emails using the unsubscribe link included in those emails. To opt out of SMS messages, see our SMS Terms.
Contact
If you have questions about this Privacy Policy, contact us at help@kingdomlongevitylabs.com.